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The wrong Pix scam: "I sent it by mistake, send it back to this key"

A Pix lands in your account and someone asks you to return it to another key. Then the scammer also disputes it through MED, and the bank takes the amount again. Return money only with your bank's button.

Also called: wrong Pix refund scam, send it back scam.

9.3%

of the value disputed through MED, the Pix refund mechanism, went back to victims on average

2025 · Source: Banco Central do Brasil

How it works

  1. The scammer sends a Pix to your key, often money from another scam.
  2. They write or call to say it was a mistake and ask you to return it to another key.
  3. Then they dispute the original Pix through MED, and you pay twice.

Where it usually starts: messaging app, phone call.

How it arrives on Bipe. Simulation with sample people and messages.

How to spot it

  • A Pix arrived from someone you do not know.
  • They ask for the return to a key other than the one that paid.
  • They are in a rush and insist.

What to do

  • Return it only with the refund button on the transaction itself, in your bank app.
  • Never send it to a new key.
  • In doubt, talk to your bank before you return anything.

How Bipe helps

Each item shows where it stands on iPhone and Android.

Scam warnings

A warning shows under a message that looks like a scam, such as a rushed Pix, a new number or a boleto. It is on by default, with nothing to set up.

iPhone: In the test app · Android: In development

A pause before paying

On a suspicious money request, copy and pay stay locked for 5 seconds, to break the scam's rush.

iPhone: Coming soon · Android: Coming soon

What Bipe does not solve here

These are bank mechanics. Bipe only warns when a message asks you to send money back to a key.

Bipe only protects the chats that happen in Bipe. If someone in the family still uses another app, a scammer can write to them there.

Who describes this scam

Official pages with the scam's script and what to do.

Other common scams

Scams in Brazil in numbers

Where these numbers come from

Researched on 13 October 2026. We only use numbers that have a source. Surveys by a company or a private association are marked as such.